Welcome to Folium Medica website (the “Site”). Please read these terms of use carefully before using this site. Folium Medica, LLC provides the content and services available on the Site to you subject to the following terms and conditions, our Privacy Policy and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within “Terms and Conditions. By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.
Please review our Privacy Policy so that you may understand our privacy practices.
Privacy Policy
When you provide us with information through foliummedica.com, we respect your privacy. Your visit to foliumedica.com is subject to this Privacy Policy and our Terms and Conditions. This Privacy Policy was last updated 01/01/2010.
- Collection of Personally Identifiable Information by foliummedica.com
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.
- Use of Personally Identifiable Information by foliummedica.com
If you opt-in during the Site registration process or at other times when you submit personally identifiable information, the information you provide may be used by foliummedica.com to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions (“Opt-In Emails”). If you prefer not to receive such Opt-In Emails, please do not opt-in to receive these emails. You may receive the benefit of hearing from foliummedica.com via mail or phone even if you have not opted-in to receive email.
If you have elected to provide us with your contact information, e.g., by registering, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service.
When you submit personally identifiable information on foliummedica.com, the information you provide will not be shared with our affiliates without your consent. We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.
Disclosure of Personally Identifiable Information
a. Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
b. Service Providers We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
c. Special Events If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. Foliummedica.com is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.
d. Business Transfers As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.
e. Cookies and IP Addresses A cookie is a piece of data that enables us to track and target your preferences. We may place a “cookie” on your computer’s hard drive so we can recognize you as a return user and personalize your experience and your use of our Site. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. We may use flash cookies to personalize your experience. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. We may also use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction. Some of our other business partners and service providers may also use cookies on the Site. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use.
- Children under 18 If you are under 13 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 13.
- Links The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you link to from the Site or otherwise visit.
- Security We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security at the Site, you can email us.
- Notification of Changes We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.
- Updating Your Information You have the ability to review, change and/or correct the personally identifiable information you provide us by emailing us at info@foliummedica.com
This e-mail address is being protected from spambots. You need JavaScript enabled to view it. You may request that we deactivate your account by emailing us at info@foliummedica.com. - Comments We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about the Site’s privacy practices, please contact us by email at info@foliumedica.com.
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Product Orders
Prices and availability of the products and services listed on the Site are subject to change without notice. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.
Item Availability
Temporarily out of stock / Backordered items
If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backorder item. Backordered items are shipped as soon as they are available with no additional shipping charges via the originally selected ship method. The actual delivery date of your order depends on the shipping method selected.
If your order contains item(s) that are in-stock and item(s) that are backordered, then in-stock item(s) will be shipped immediately and the backordered item(s) will be shipped as soon as they are available. There are no additional shipping charges for the shipment of backordered item(s).
Please be assured that you will not be charged for any item unit it is shipped. If for any reason you wish to cancel a backordered item, please contact us at 1-888-530-5486.
Pre-sell Items
Pre-sell items are items that are not yet in-stock, but are available for advanced purchase on our site. Pre-sell items are shipped as soon as they are available with no additional shipping charges. We will notify you of the status of your pre-sell item via email updates and confirmations. Please be assured that you will not be charged for any item unit it is shipped. Anticipated shipment time is indicated on the site adjacent to product information.
Shipping Rules and Restrictions
We ship to street addresses in all 50 states: the continental US, Alaska, and Hawaii.
We are sorry, but we do not ship to PO Boxes, or international addresses, including Canada, US Protectorates (Guam, Puerto Rico, and US Virgin Islands) at this time.
We will process orders to ship Monday-Friday. UPS Ground and UPS Overnight are not available for orders shipping to Alaska and Hawaii.
Folium Medica is able to ship to one shipping address per order. If you would like to ship to multiple addresses, please place a separate order for each unique address.
Sales Tax
We are required by law to collect state sales tax on orders being shipped to the following states – AL, AZ, CA, CO, CT, DC, FL, GA, HI, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, PA, RI, TN, TX, VA, WA. Sales tax will be assessed on the total purchase, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to email us.
Payment Options
Accepted payment methods: American Express, Discover, Master Card, Visa, and Folium Medica Gift Card.
We are sorry, we don not accept: Personal checks, Money Orders, and Credit cards with billing addresses outside the USA. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
Returns and Exchanges
If you wish to return or exchange an item purchased through foliummedica.com, please follow the steps below. Please note that product purchased with Folium Medica Gift Cards can not be returned but can be exchanged with shipping charges applied.
- Please fill out the Return / Exchange section on the back of the invoice (enclosed in your original order) and place it inside the return package. Be sure to retain a copy of the invoice for your records.
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If you are making an exchange and the total cost is more than the amount of your return, please include your payment information.
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If you are returning or exchanging a gift, please check the box marked “Gift Return” on the back of the invoice.
- Affix the return label provided on the invoice to the outside of the return package. If the label is not available, all returns should be addressed to:
Folium Medica LLC
9737 N Fox Glen Drive, 2N
Niles, IL 60714
- For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. We are sorry, return shipping fees are not refundable. In the case of damaged items, please refer to Damaged Items.
Your return will be processed promptly upon its arrival and all exchanges will be shipped via standard ground shipping. Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received. Business days are Monday through Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return or exchange request. Only products purchased at foliummedica.com may be returned for refund or exchanged. For all other returns and questions please contact us by phone at 1-888-530-5486 or email us at info@foliummedica.com.
Damaged Items
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at 1-888-530-5486.
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please keep the box, packing materials and the damaged items for inspection by the carrier.
Offer Codes
Simply enter your Offer Code during checkout on the Billing page. Offer codes are case sensitive and should be entered exactly as they appear. When an Offer Code is accepted, the offer will be reflected on the “Order Review” page.
Note: Only one (1) Offer Code may be used per order.
Returns and Exchanges
If you wish to return or exchange an item purchased through foliummedica.com follow the steps bellow.
1. Please fill out the Return Merchandise/Exchange section on the back of the invoice (enclosed in your original order) and place it inside the return package. Be sure to retain a copy of the invoice for your records.
- If you are making an exchange and the total cost is more than the amount of your return, please include your payment information.
2. Affix the return label provided on the invoice to the outside of the return package. If the label is not available, all returns should be addressed to:
Folium Medica LLC
9737 N Fox Glen Drive, 2N
Niles, IL 60714
For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. We’re sorry, return shipping fees are not refundable. In the case of damaged items, please refer to Damaged Items.
Your return will be processed promptly upon its arrival and all exchanges will be shipped via standard ground shipping. Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received. Business days are Monday through Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return or exchange request.
Please note: Only products purchased at foliummedica.com may be returned for refund or exchange.
If you have questions about returns or exchanges, please contact us by phone at 1-888-530-5486.
Registration and Security
If you wish to purchase any products or use certain services on the Site, you must open an account with us and provide the required information to us. By entering any information on the Site, you represent and warrant that: (i) you are at least 18 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information; and (iv)you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete. Additionally, you agree to maintain the strict confidentiality of your account and any passwords issued to you for your use of or access to the Site or any portion thereof, and you agree not to allow any other entity to use any username(s) or password(s) that are issued to you. You shall be responsible for all activity that occurs under your account or password. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. All information provided to us will be used in accordance with our Privacy Policy.
External Links
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.
User Comments, Feedback and Other Submissions
We do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you either through the Site, any of its services, by e-mail, or in any other way. Unless otherwise expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or sent to us will be deemed not to be confidential or secret. By submitting or sending comments, feedback, information or other material to us you represent and warrant that the information and material is original to you and that no other party has any rights to the information or material. All comments, feedback, information or other material submitted shall be and remain property of Buth-Na-Bodaige, Inc. and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any “moral rights” in posted information and materials have been waived.
Contacting Us
If you have any question or concerns regarding this Privacy Policy or our data collection practices, please contact us as follows:
By Email:
By Mail:
Folium Medica LLC
Attn: Customer Care Center
9737 N Fox Glen Drive, 2N
Niles, IL 60714
By Phone:
1-888-530-5486
Folium Medica is committed to providing you with the best shopping experience possible. If you would like to speak to one of our customer care representatives, please call 1-888-530-5486 Monday-Friday between the hours of 8AM-10PM.